NO SHOW POLICY

CLIENT WILL BE CHARGED A NO SHOW OR LESS THAN 24 HOUR  CANCELATION FEE OF $150

APPOINTMENTS AND CANCELLATIONS

Appointments 

If you need to schedule a routine appointment, please contact the Simon-Stueart Counseling Service staff at (870) 796-0623. If you are unable to keep your scheduled appointment, please notify us as soon as possible preferably with 24 hours prior to your scheduled appointment. We will be happy to reschedule your appointment for a time that is more convenient. If you have any questions about the appointment scheduling process, please contact a staff member and we will glad to assist you. 

Cancellations

Please remember to cancel or reschedule 24 hours in advance. You will be responsible for the entire fee if cancellation is less than 24 hours.  The standard meeting time for psychotherapy is 50 minutes. It is up to you, however, to determine the length of time of your sessions. Requests to change the 50-minute session needs to be discussed with the therapist in order for time to be scheduled in advance. 

Cancellations and re-scheduled session will be subject to a full charge if NOT RECEIVED AT LEAST 24 HOURS IN ADVANCE. This is necessary because a time commitment is made to you and is held exclusively for you. If you are late for a session, you may lose some of that session time. 

15 MINUTE GRACE PERIOD

You have 15 minute to arrive to your appointment before a NO SHOW FEE is applied.

NO SHOW/LESS THAN 24 HOUR CANCELLATION FEE--$150.00

A $10.00 service charge will be charged for any checks returned for any reason for special handling. 

IF CLIENT MISSES 3 CONSECUTIVE SCHEDLED SESSIONS HE/SHE MAY BE REFERRED TO ANOTHER PROVIDER AND/OR DISCHARGED

Major Credit Card information will be kept on file.